What Our Clients Say
John F
Mentor, OH
Had a major issue with water getting into my heat ducts. Tom came to my house and looked at the job assured me they could fix the problem. Shawn and Mitchel were at the house yesterday and completed all the work in the same day which required the furnace being completely removed and reinstalled. Thanks for the great job!!
Kurtiss T
Mentor, OH
This is the best A/C and Heating company in the area. I use them at my hotel they are dependable and know what there talking about and there price is fair..I wouldn't use another company
Heather
Wickliffe, OH
When Tom from Burrier came out to do the consultation, he took the most time being through. Explaining everything I needed to know in detail, letting me know my options. Answered any questions, and was very personable. He was a significant factor in my decision to choose Burrier.
My father stayed during the installation since I was at work and he was also very impressed by the professionalism, knowledge & courteousness displayed by tom & the installers (chris & russ).
Tim
Mentor, OH
Tom,
This is a week late, so I must apologize. Just wanted to extend a big “thank you” for the time you spent 5/29 giving me quotes for a new AC unit, and also giving me the advice to seriously consider scheduling a service call to see if repairing the unit was a possibility instead of replacing. It was very refreshing to get this advice from a salesman who was looking to save me money instead of just making a sale. I had another company out, and they were only interested in selling me a new unit. In the end, as I’m sure you know, my unit was able to be repaired with a $42 part.
I typically exhaust every option to repair something before going the route of replacement, but for some reason my initial approach was to replace the unit without looking to repair it – maybe it was the hectic/hot Memorial Day weekend that put me in this mindset. Speaking of Memorial Day, Burrier was one of only 2 companies out of the 6 I initially called that was able to respond the same day. But again, I greatly appreciate your time and advice last week.
I also wanted to comment on the excellent service I received from Adam (field tech) who was extremely polite and personable, and took time to answer all my questions. Also, the women (Kelly & Kerry) who handled my phone calls and scheduling were very polite and knowledgeable. Please pass along my “thanks” to them.
I initially picked Burrier because it was a local Mentor based company, but I came away thoroughly impressed and “sold” on Burrier’s people. I will definitely recommend Burrier to my family, friends, and co-workers.
So again, thank you very much – hope you have a great summer!
Sincerely,
Tim, Mentor, Ohio
Greg & Jen
Mentor, OH
Dear Cary, Tom, and Kevin, What a difference a year makes!
I wanted to write you guys and let you the status of the new Trane HVAC unit you installed last year. I like to be able to come inside from the outdoors and have a cool house as you guys know. I keep my house at pretty constant 70 degrees in the summer time. My wife and daughter usually end up walking around in sweat pants or laying on the couches with blankets over them during the evening because of how cool I keep the house. I had to completely shut all of the vents in the basement because it becomes too cold! The new unit has done a great job keeping the house at a comfortable level.
The other reason I wanted to write is to let you know about my electric bills. As I recall, we finished up the installation of the new Trane unit around mid July. My bills from June and July 2011, were $181 and $192. This year my electric bills were $146 and $149 for the same months. All I have been hearing on the news is how we experienced the hottest July in the history of record keeping. Well, my house was as cool as a cucumber and I was able to drop my electric bill!
I just thought I would share my experience with you and let you know what a great job was done last year and it continues this year. Please feel free to share this with prospective clients as a testimonial to the great consultation and installation work Burrier has provided.
PS -We absolutely love the Trane ComfortLink II touch screen thermostat. Easiest one we have ever used.
Derek D
Mentor, OH
Great Service! Very Responsive!